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Terms and conditions

The binding terms of Localpayment’s services, how our contractual documents fit together, and the terms of use of this website.

The binding document

Localpayment’s services are governed by the Localpayment Terms and Conditions, together with the commercial agreement signed during onboarding and the policies it references. The current version of the Terms is dated November 2025.

This page does not summarize, replace or modify those documents. If anything on this page differs from the PDF or from your agreement, the PDF and your agreement prevail.

How the documents fit together

DocumentWhat it coversWhere to find it
Terms and ConditionsThe general terms of our payment servicesPDF, November 2025
Commercial agreementYour services, markets, fees and settlement termsSigned during onboarding
Compliance policiesAML/CFT, anti-bribery, ethics, data privacy and information securityCompliance documentation
Privacy policyHow we handle personal dataPrivacy policy

Before you sign: points to check

When reviewing the Terms and your agreement, legal and finance teams usually confirm:

  1. The contracting entity — which Localpayment entity provides the services in each market.
  2. Scope — the services, countries and payment methods included.
  3. Your obligations — onboarding information (KYC/KYB), permitted use and prohibited activities.
  4. Commercial terms — fees, FX and settlement, as set out in your commercial agreement.
  5. Data protection — each party’s role and the security measures that apply.
  6. Term and termination — how and when either party can end the relationship.

Using this website

This website provides general information about Localpayment and its services. By using it, you agree to the following:

  • Information only. Nothing on this site is an offer, or legal, tax or financial advice. Service availability varies by country and is subject to onboarding approval.
  • Accuracy. We work to keep content accurate and current, but features, coverage and regulatory information can change. Names, amounts and examples used in illustrations and product demos are fictitious.
  • Intellectual property. The Localpayment name, logo and site content belong to Localpayment or its licensors. Check our brand resources before using our logo.
  • Links to other sites. We link to our documentation, the Business Portal, our status page and selected third parties. Their own terms and policies apply.
  • Acceptable use. Do not attempt to disrupt, overload or gain unauthorized access to this site. To report a vulnerability, follow our responsible disclosure policy.

Contact

Questions about these terms: support@localpayment.com.

Questions about our terms?

Our team can walk you through the documents that apply to your services and markets.

How can we help?

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