Resources
Learn how payments work in Latin America
Market guides, a glossary of local rails and answers to common questions — plus the docs, status page and Trust Center your team needs to build and operate.
- Country & product guides
- 266 glossary terms
- Developer docs
Country & product guidesLibrary
Everything you need, in one place
Learn the market, plan the rollout, integrate and operate. Start with the resource that fits where you are.
Guides
Country guides, integration checklists, compliance overviews and treasury references.
Guides —Glossary
266 terms, from Pix, SPEI and CLABE to idempotency and rate locks.
Glossary —FAQ
Answers about onboarding, pay-ins, payouts, FX, security, the API and the SMB account.
FAQ —Documentation
Guides, API reference, a Postman collection and a public MCP server at docs.localpayment.com.
Documentation —System status
Live availability of pay-in, payout and authentication services, with incident history.
System status —Trust Center
Security documentation, policies and compliance resources for your review.
Trust Center —
For developers
Docs that match the API
docs.localpayment.com has guides and an API reference for every product, a Postman collection with a Stage environment file, and a public MCP server so your AI assistant works from the real contract.
- Stage sandbox with test cards and a virtual-account payment simulator
- Bearer-token authentication, HMAC-signed webhooks and externalId idempotency
- An llms.txt index and a Markdown version of every docs page
Help
Reach the right team
Write to the channel that fits your question. Customer support answers 24/7.
Customer support
Operational and technical questions, 24/7: support@localpayment.com.
Customer support —Security reports
Report a vulnerability or a security concern: cybersecurity@localpayment.com.
Security reports —Ombudsman (Brazil)
Customers in Brazil can escalate unresolved complaints: ouvidoria@localpayment.com.
Ombudsman (Brazil) —Ethics channel
Report integrity or conduct concerns confidentially through our ethics channel.
Ethics channel —
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